What is The Importance of Customer Segmentation

While mass marketing tactics are still able to get results, the assumption that simply everyone will be interested in buying what you are selling is a time-consuming, inefficient, and expensive strategy. Instead of a ‘one-size-fits-all’ approach, successful segmentation clusters your customer data into groups sharing the same properties or behavioral characteristics, helping to drive dynamic content … Read more

How to Get Started With Omnichannel Personalization

Omnichannel Personalization is the practice of creating customer experiences that are informed by real-time data from all channels and extending them across every touchpoint, to build consistent relationships with the customer everywhere they interact with the brand. A common misconception is that “omnichannel” means “within” multiple channels—in other words, that it’s a matter of taking … Read more

Why Hyper-Personalization Is The Future Of Marketing

We are living in the era of the ‘Evolved Consumer’, where consumers actively seek information to make informed decisions and don’t place their trust implicitly in brands. Consumer Behavior today is heavily reliant on Reviews, User Generated Content & Influencers. So how do you make your brand stand out and get noticed? By providing highly targeted, customized, and hyper-personalized experiences. … Read more

How to maximize value from push notifications

In this column, we’ll break down the not-yet-mighty push notification: general best practices, opt-in best practices, two main ways to segment your customers, timing best practices and push notification types. Let’s get started. General best practices for push notifications These may seem obvious to some, but they’re certainly not universally in play. Make sure that at … Read more

Best Marketing Automation Software 2020

A majority of businesses are using some form of marketing automation nowadays — in fact, studies cite around 51% of businesses currently use the technology, and that number continues to grow. According to a 2018 Forrester report, 55% of marketing decision-makers plan to increase their spending on technology, with one-fifth of the respondents expecting to increase by … Read more

Personalization Vs Recommendation

Recommendation and personalization are often wrongly used as interchangeable terms relating to online marketing. They are both essential practices for almost all businesses with an online presence, however. Along with A/B testing and broad optimization techniques, these tools are the future for marketing in the 21st century. While they are complex methods of reaching and retaining … Read more